Sales Manager:  Tomomi Abe

Head Office:  3-3-13-6F Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023, Japan

Phone number: 03-6680-2180

Office hours: 10:30-17:30 (excluding weekends and holidays)

Please contact us by e-mail if your inquiry is outside these hours.

E-mail address:

Home page:

Product prices:  Please refer to each product page.

Shipping:  Free shipping for purchases of 10,000 yen or more (including tax)
If the purchase amount is less than 10,000 yen (including tax), the following charges will apply.

  • Nationwide flat rate: 550 yen (including tax)
  • Hokkaido and Kyushu: 630 yen (including tax)
  • Okinawa: 940 yen (including tax)

Payment method:  Credit card payment
Payment period:  Payment will be confirmed at the time of order.

Time of delivery:  We will ship the product within 8 business days from the date of order. You will be notified by email if the product is out of stock.

Returns and Exchanges:  Please note that we generally do not accept returns, exchanges, or cancellations after the product has been shipped.

If you wish to return or exchange a product due to defect, please contact us using the inquiry form within 8 days of receiving the product.

We cannot accept returns or exchanges in the following cases.
– Products that have been delivered for more than 8 days.
– Products that have been used or opened by the customer.
– Products that have been scratched or damaged by the customer.
– Products purchased outside the Healogy Online Store.
– Products that have been returned without prior notice

For products purchased at other locations, please contact the place of purchase.